Our new support site is powered by WHMCS, which is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more. Highlights include:

• Automated Recurring Billing & Simple One Time Invoicing
• Flexible Product Options, Custom Welcome Emails, Fields & Options
• Automated Hosting/Domain Provisioning & Management
• Payment Tracking, Accounting Features & Statistical Reports
• Easy to Use Client Area with Integrated Support Tools
• Fully Customisable Client Area with a Powerful Templating System
• Development Kits, Action Hooks & an API for integrating & extending
• Supports products of any type - not just hosting!
• One Time & Recurring Billing Cycles
• Prorata Billing Support (One Day Billing)
• Configurable Options for products which increase/decrease the price
• Custom Field support allowing you to collect specific data from a customer
• Addons which allow you to cross-sell additional products & services to clients
• Downloadable Product Support - eg. Software Downloads
• Support for custom Welcome Emails for each product you create
• Stock Management/Auto suspension of orders

With our new on-line billing we have MaxMind Credit Card Fraud Detection.

minFraud is the proprietary credit card fraud detection service that combines our GeoIP® technology with other in-house developed order variable checks, such as open proxy detection. The minFraud service can provide all the information obtained during manual verification and additional information in less than one second. Merchants can use the minFraud service to speed up manual order verification, automate order process by using our risk scores, or develop their own customized scoring system with the information that we provide.

Take a look at our new support and ordering site and let us know what you think.
http://support.snowbankih.com